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What System
Page history
last edited
by Kate Mitchell 11 years, 7 months ago
For detail around selecting a CRM system then there is a useful Toolkit by JISC in selecting a system.
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Key Marketing points for HE & FE |
FE & HE Institutions using these Systems |
Oracle Siebel |
- Sales, marketing & loyalty
- Partner Relationship Management
- Quote & Order Capture
- Knowledge Management
- Business Intelligence Applications
- Social CRM
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University of Hertfordshire |
Dynamics |
- Manage and track all customer-facing activities.
- Identify trends and provide personalised service with access to real-time, actionable data.
- Use shared document repositories to improve the quality and efficiency of organizing teams, meetings, and deliverables.
- Take advantage of document version controls to accelerate approval workflows and deliver better service.
- Benefit from advanced security that helps protect client and firm.
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Teesside University
University of Huddersfield
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Agresso CRM |
- Business Centre Module, initial lead generation and opportunity management through to short course booking and training records
- Marketing Module, events management system caters for all aspects of commercial marketing. Both centralised and departmental marketing activities are catered for.
- Organisation Contact, enhanced contact management database designed to ensure our education customers can establish a centralised repository of information for all external activities. Organisations can be categorised with specific contact details recorded against commercial companies, research councils, funding providers, parents and government bodies.
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Salford University
Manchester Metropolitan University
DeMontford University
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Blackbaud Raisers Edge |
- Multi-channel, secure and scalable platform.
- Redefines Constituent Relationship Management (CRM) for the not-for-profit sector for medium to large organisations.
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IRIS- Education |
- Multi-level and personalised business relationship management
- Knowledge transfer partnerships and student placements
Key marketing points for HE and FE
- Comprehensive project management
- Bid management
- Funding
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Aston University
Coventry University
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Salesforce |
- Easy to Use, You can log in from anywhere, view and update customer data, and work with your colleagues anytime you want.
- No Software problems, with Web-based applications like Salesforce CRM, upgrades are automatic, which means you’re always on the latest version. All your customizations and integrations last through every upgrade.
- Pay as you go, there are no up-front fees. Instead, you pay as you go and can see a return on your investment right away.
- Customisable, easy for you to customize the application to fit the unique needs of your company and industry.
- Security, physical security, data encryption, user authentication, application security, and more.
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JISC Netskills |
Sugar CRM |
- Open source CRM software - both cloud-based and on premise CRM softwares.
- Sales, marketing, customer support with email, mobile and social CRM integration.
- Affordable solution for large, medium sized and small businesses.
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Birkbeck University |
What System
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